Track Your Order
Want to check your order status?
Once your order has been shipped, you will receive a shipping confirmation email with your tracking number or tracking link. You can use this information to follow your package status.
How to Track Your Order
You can track your order by:
- Clicking the tracking link in your shipping confirmation email
- Signing into your account to view your order status
- Contacting us at info@kaatw.com if you need help
Tracking Updates
Please note that tracking information may take 1–3 business days to update after your package has shipped. If your tracking link does not show updates right away, please check again later.
Most orders are processed within 1–3 business days before shipment.
Estimated Delivery Time
We currently ship within the United States.
- Standard Shipping: 7–12 business days after shipment
- Express Shipping: 5–7 business days after shipment
Delivery times are estimates and may vary due to carrier delays, holidays, weather conditions, or other factors outside our control.
Need Help?
If you cannot find your tracking email or your order has not updated for several days, please contact us with:
- Your order number
- The email address used at checkout
- A brief description of your question
Customer Support: info@kaatw.com
Support Hours: Monday – Saturday, 9:00 AM – 6:00 PM (EST)
Response Time: We typically respond within 24 hours on business days.